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  • Dedicated Home Care for your loved ones

    The care you need in the place you want. Discover the difference Prime Care will make in the life of your loved one.
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Prime Care Services

Welcome to Prime Care Domiciliary Ltd
Trusted Home Care Services in West Sussex & Essex

Who We Are

Founded in 2017 and led by a team of experienced nurses with over 20 years in the UK health and social care sector, Prime Care delivers safe, person-centred care designed around your needs.

We are CQC-registered with services operating across West Sussex (from our Horsham office) and Essex (managed from our Colchester office).
Our CQC Ratings
  • West Sussex location: Rated ‘GOOD’ in all areas – Inspected 31st March 2023
  • Essex location: Rated ‘GOOD’ – Most recent inspection on 13th May 2025
​What We Do

We offer a wide range of home care services, including:

Personal care and support
  • Live-in care
  • Day visits, respite, and companionship
  • Sleep-in and awake night care
  • Support for people with complex or specialist medical needs
We are proud to maintain consistently high standards of care across both locations.

Our Vision
To be a leading provider of high-quality, person-centred home care services that empower individuals to live independently, safely, and with dignity in their own homes.

Our Mission
At Prime Care Domiciliary Ltd, our mission is to deliver compassionate, reliable, and tailored care that enhances the well-being and independence of every person we support. We aim to build strong, respectful relationships with clients and families, and work in partnership to promote dignity, safety, and choice.

Looking for home care? We’d love to help.

Call us today to book a free, no-obligation care assessment.

Horsham 01403 734011 & Colchester 01206 417674
 

Friendly Team

Call our Friendly Team : Simply call
01206 417674 and speak to one of our friendly consultants today about what you need to live well at home. Our team will listen to you, offer guidance and find the best support for your situation.
Type of care

Best Services

Your dedicated Care Manager will help guide you through our tailored services. Together you will decide on the best services for your care to help you meet your goals. We also develop an individualised Care Plan that details everything you need.
Type of care

Receive Support

Now it’s time to receive the services you need to help you continue living independently at home. Your individualised Care Plan will guide the support you have chosen. However, your Care Manager is always just a phone call away to adjust your services as needed.
Type of care

What Services We offer

A dependable, compassionate presence you can trust.

Supported Living

Delicate arrangement that consists of the person and a support provider who will live alongside the person who requires the care. 

Respite Care

Whether it’s for afternoon or a couple of weeks, we give you the peace of mind that your loved one is being well cared for. 

Live In Care

Suit your needs and personality as suppose to a residential care home where your life is moulded to fit the care home's routine.

24/7 Support

You will receive support 24 hours a day, 7 days a week. 

Domiciliary Care

We offer practical help, emotional support, compassion & friendship so that your loved one can continue to live with dignity in their own home.

Here For You Always

We know that it can be overwhelming to welcome a stranger into your home. To ease your mind, Prime Care Domiciliary train all of our staff members not just on high-quality care but on interpersonal relationships as well.


Our staff have been trained in complex needs to accomodate to the needs of all individuals. All staff are compassionate, and provide person-centered care to each client in their care. 

What is Home Care... In Home Care Services For Everyone.

Discover how professional caregivers approach caring for your loved one in order to engage

Personal Grooming Like Bathing or Getting Dressed

Helping a Person with Dementia by Grounding and Orienting Them

Take Care of Medication Reminders

Moving Around. Getting in and out of the Bed or Shower

Errands Like Grocery Shopping and Picking up Prescriptions

Keeping Them Safe and Comfortable

Share Your Cares. Inspire Others.

Join our movement to make the world a better place for seniors.
contact us

What Our Clients Says

I just wanted to thank you for the care you gave to my mum. Please pass my special thanks to Ken, he is a very nice person and was great help to mum. It was comfort and relief for me when I was not around and to know that Ken would be checking in on her. I wish him all the best for future.

Selina C - Client Daughter

Excellent staff, always puntual and treat me with dignity. In all ways i have had good expereince with them until now and I hope that continues.

Nisha P - Client from Colchester ,Essex

We only had the privilege of using your services for a very short period of time until mum went into the hospice. For that period of time I can honestly say we were absolutely thrilled with the service you provided for our terminally ill mum. All staff were amazing in particular Ken & Annie whom mum was particularly fond of. The care & compassion shown to mum was phenomenal as well as respect to her is something as a family we will never forget. Your company is so professional & you should be very proud of your staff and the service they provide. Thank you for what you did for us during these very difficult times & I would highly recommend your services to others in need.

Kirsty L - Daughter of the client

We are really pleased with the service provided. The manager has been amazing!

Emilie V - Mother of client

They were all very caring and ocnsiderate to both my wife and I, infact to any members of my family present from time to time. They treated us all with the greatest respect and consideration and treated my wife in a gentle and loving way.

Peter P - Son of client

My family and I would like to express our sincere thanks for the care that your staff gave to my late husband Richard during the two months that he was receiving palliative care at home. They were without expection skilled and professional, but also unfailing kind and caring. Over the time that they came, they took the trouble to get to know us as far as they could and to make us feel like people, not just another job.

Jennifer A - Wife of client

Passing on my praise for the carers at Prime Care, they are so wonderful, nothing is too much trouble and they go above and beyond!

Robert S - Client

All the wonderful staff at Prime Care, thank you so much for your hard work and kindness. We are so happy to have been blessed with you!

Pat O - Wife of client

Thank you to everyone who helped to care with such care and dignity and kindess for my husband. All the family are very grateful for that help.

Jeanette B - Wife of client

Our CareGivers

Our caregivers are trained specifically to provide in-home care.

Sumi

Sumi is a Batchelor in Nursing, she has extensive knowledge within the hospital care environment as a nurse.

Anitha

Anitha has a Diploma in General Nursing and Midwifry and a Post Basic Batchelor of Science in Nursing. She has worked in Abudhabi and India for her nursing.

Shinoj

Shinoj has a background in Social Work, with a background as a Batchelor of Science

Silpa

Silpa has a background of Finance, alongside a Diploma in Patient Care and Management.

Amal

Amal has a background in Nursing and Patient Care Management, he has experience of working with those with Dementia, Learning Disabilities and Mental Health.

Melvin

Melvin has more than 6 years of experience within Health Care, he has a diploma in Nursing and Patient Care Management.

Ashik

Ashik has undertaken a Nursing and Patient Care Management alongside his Bachelor of Commerce

Bibin

Bibin has completed a Level 3 Diploma in Adult Care, alongside this he also has a diploma in Mechanical Engineering.

Sanju

Sanju has a diploma in General Nursing and Patient Care Management. He has experience in providing clients with personal care, and assisting with activities.